Terms and Conditions

Terms and Conditions

Terms and Conditions


Read Mountain Eco Treks Terms and Conditions before booking your Trip. Mountain Eco Treks & Expeditions (P) Ltd, a Nepal Government Tourism Department fully registered and authorized company of Nepal, is a leading and rising trekking and adventure local company with our head office in Kathmandu, operating all types of tourism-related trips within Nepal-Tibet and Bhutan destinations. A trustworthy company where you will be insecure and friendly hand with a complete trip package of great interest to exotic destinations and Himalayan holidays of your choice and interest before you book with us the trip of your interest please read and follow our norms and conditions

Down Payment:

To book with a 25% down payment is required in advance as per our company rules and policy.30 % - If more than 6 weeks before the arrival date

100% - Less than 6 weeks before arrival date (please contact us if this will cause you a problem; we do try to be flexible)

Paying your deposit with us:

Credit Card (visa & master) by Phone, wire transfer, all the payment options are subject to charge additional bank service fees on top of the sum.

Please call us at +977-9803926665

Pay Online: Through Bank Account

Last Minute Booking

We accept your last-minute booking with 100% payment (07 days before the tour starting date


No refund will be made for a 20% deposit amount in case of cancellation of the trip for any other else reason. Having paid the full amount of any trip, you’re entitled to incur a refund in case you want to cancel your trip. Still, the cancellation charge is invoiced to you. Written notification of your cancellation should be made to cancel any trip. Nevertheless, you’ve imposed a cancellation charge as advised below:

  • 50 days or more deposit retained
  • 30 days before departure 50%
  • Two Weeks before departure 75%
  • One week before departure 100%

Supplement Charge: On our adventure and holiday tour with trekking packages, rooms in the lodge on route or tents are provided on twin sharing basis. For a single room supplement charge will be imposed on the client who does not have another tour participant to share a room/tent with.

Incomplete Tour:

No refund will be made to clients who drop out or quit the journey regardless of whatever portions remain unused in the itinerary.

Amendment in Tour Cost: We reserve the right to revise the pricing rate mentioned on our website, under any circumstances, or under the pressure of various external factors that are further than our control, for instance, changes in the exchange rate, government action, etc. But, we put forth an effort to keep at the present rate.

Unforeseen Circumstances:

If the company cancels your trip due to unforeseen circumstances like bad unfavorable weather, natural disasters, conflict, trail bad conditions (landslides), etc., we will refer you to an alternative trip of a similar standard. Even if this doesn’t fit your interest, all payments paid by you to our company will be refunded. But remember any other expenses incurred by you as a result of the booking are entirely your responsibility.

Clients' Responsible:

A tour/trekking guide who represents Mountain Eco Treks deserves all authority during your trips. If you commit any unlawful act, you are compelled to leave the tour. No refund will be made in such a case.

Impact on your journey:

The company extends its best hand to see your convenience at all times, as, this is an Adventure Travel Holiday and you will be traveling into a remote Himalayan Destination, weather conditions in the Himalayas can be unpredictable sometimes. Local availability of porters/yaks or any other means of transport vehicle breakdown, road condition, or local strikes can contribute to the need for change or even delays at times in the itinerary.

However, we will do everything in our capacity to see that you are inconvenienced as little as possible during such events: which are beyond our control. As such, no claim of refund will be entertained including early return from the trip or change in the itinerary due to unforeseen reasons. All your return expenses including Hotel bills where applicable or extra transport costs will have to be borne by yourself.

We put us every effort to ensure your comfortable traveling of yours, but it is a must to understand that what you might be accustomed to in the Western affluent countries, the Himalayan countries can’t afford such facilities. Weather is another factor that directly impacts your journey. Hence, patience in mind, enthusiasm, and proper preparation before the head must venture into the journey.

Travel & Medical Insurance:

You must obtain comprehensive travel & medical insurance package against natural calamity, helicopter evacuation, personal accident, trip cancellation, etc. This is strongly suggested to all esteemed booking clients.

Tour Amendment:

To make alterations to any trekking/tour itinerary, prior notice is requested. You’re advised to stay in touch with us thus. Occasionally, you may be obliged to do so on the route under certain circumstances for instance bad weather, etc.

Your personal belongings:

On any account, we’re answerable for any loss or damage of your luggage or property belonging to you even when shouldered by porters, vehicles,

Papers & Documents:

All necessary documents should be presented in sequence for example to issue visas, necessary permits, etc. We’re not accountable in case of any trip formality not being completed in time before the trip departs in the absence of essential papers and documents.

Risk & Responsibility:

Your safety and satisfaction are our prime concerns. We, therefore, carry out our responsibility honestly & sincerely to ensure your holiday is trouble-free, as well as you have desired. Nevertheless, unless stated otherwise, the trip may be changing under uncertain and inherent circumstances such as landslides, road blockage, flood, snow political unrest, cancellation of flight, delayed arrival, sickness or accidents, etc. Any extra cost incurred there is your responsibility and should be borne on the spot.

Flight Delay / Cancellation:

There is more or less possibility of flight delay or postponement for unpredictable weather in Himalayan regions which could happen, in particular, Everest region (Lukla), Kanchenjunga area at Taplejung, Mustang area at Jomsom and far northwest, Dolpa, Simikot, and Jumla region, etc. if the flight is canceled or get delayed, mountain eco treks are not responsible for the extra expenses, we can manage alternative arrangement on request which may demand other extra costs.

Age Group:

No bar on ages, however, children below 16 years require family, guardians, or parents to accompany which includes elderly people of 60 -70 yrs of age, this is only for short moderate treks and tours.

For longer treks, elderly people should refer their doctors with a medical certificate to book the trek if one is physically and medically fit.

Taking Photos:

The company might use photos of you on trekking or other holidays with us, for promotion of the company by any means of media, in this case, please allow us with or without your permission.


Read all the above-mentioned terms and conditions making before the bookings Thank you,

Mountain Eco treks. www.mountainecotreks.com



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